According to Jeff Brooks from Fundraising Success, “…organizations need a sense of self confidence….” Truer words were never spoken. My mother always said you will remember the negative more than the positive…. She also said people are more likely to complain than to compliment. These are both things I use to temper negative feedback, when donors complain.
About Benjamin Mohler
Benjamin Mohler, M.A., CFRE, ACFRE, is the chief executive and principal consultant of GivingThree LLC. Mohler most recently served as vice president of institutional advancement for the Kentucky Community and Technical College System. His background also includes key advancement roles at Eastern Kentucky University, the University of North Carolina at Charlotte, Cedarville University, and the University of Texas at Austin. He is a long-time Certified Fund Raising Executive (CFRE) and has earned the Advanced Certified Fundraising Executive (ACFRE) credential. He currently serves on the ACFRE Board.